Shipping policy

Shipping Policy — Q. Massie Collective

All orders are processed within 3–7 business days unless otherwise stated.

Please note that custom, made-to-order, or print-on-demand items may require additional processing time before shipment.

Estimated shipping times within the United States:

Shipping times may vary during holidays, product launches, or high-volume periods.

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking updates to appear.

Q. Massie Collective is not responsible for packages delayed or lost due to incorrect shipping addresses entered at checkout.

Please verify your shipping information before placing your order.

If your package is significantly delayed or marked delivered but not received, please contact the shipping carrier first.

For additional support, contact:
hello@qmassiecollective.com

International shipping availability and delivery times may vary depending on location.

Customers are responsible for any customs fees, import taxes, or duties required by their country.

All digital downloads, eBooks, templates, and digital products are delivered electronically and are non-refundable once accessed or downloaded.

For shipping questions or support inquiries, please contact: